By now everyone knows how wireless access has opened up a new world of “connected” devices in the home. In addition to computers now the internet has connected refrigerators, dishwashers and washers/dryers too. For technicians it means, getting remote access to features, diagnostics, calendars, news and media. Diagnosing Problems One of the most beneficial features in connected appliances is diagnostics.…
Category: Technician Tips
Go from Zero to Repair Hero by Preventing a Dryer Fire
Most appliance repair businesses today focus on fixing problems but what about adding onto a repair business by preventing them. When called out to fix the next broken washer or dry, when you’re done as how long has it been since they had their dry vent professionally cleaned. The majority of dryer owners have no idea how dangerous it is…
Why You Should Consider Not Microwaving a Hot Dog
What is more American than a hotdog? A hot dog is classic food that is easy to prepare and makes most people (and their tummies) happy. Cooking them is only a few minutes and they are hot and ready to eat quickly. Microwave cooking is simple and there are minimal wait times, right. There is usually no prep work and…
Don’t Let Inflation Impact Your Service Department
Retail appliance prices have increased around 20 percent because like everything else wholesale appliances prices have increased three to five times over the last couple of years. How about appliance repair companies? Have you increased your service rates to cover the soaring costs of gas and parts? Or did you increase your service rates enough? Here are calculation steps to…
Be Smart, Don’t Lose Money on Service Calls
Today’s appliance repair business has never been better. There’s a lot of money to be made fixing refrigerators, washers and ranges. Profitable appliance repair companies know the hourly cost to run their business and how efficient operations are. Setting profitable service repair pricing can be difficult because there are several costs associated with every call. During repairs, appliance companies’ work…