The recall involves GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel. The freezer is being recalled becasue the handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
There are six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021.
The models were sold at Home Depot, Lowe’s, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model.
Consumers can contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer’s handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.
The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide.
The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS, GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.