Servicers need to up their game as more appliance manufactures introduce connectivity and apps. SmartThings Energy, the new Samsung service app that allows smart, green decisions with real-time data that monitors energy usage patterns and can lower energy bills. It allows for control of appliance energy monitoring, target-setting and notifications and HVAC systems. SmartThings Energy offers the most comprehensive real-time…
Bosch home appliances did a study that explores the role hydration, ice and beverages in our lives. Their survey revealed four key things: 1. Americans who drink six or more glasses of water a day are most likely to strongly agree that they are very happy and optimistic 2. Hydration directly impacts overall wellbeing. Those who drink six or more…
Biden is stepping in to push the FTC to take action with new Right to Repair Legislation. Biden signed an executive order that includes a strong endorsement for right to repair so the FTC will take action. This is a historic moment for the right-to-repair movement, which has been working for years to make it easier for independent appliance businesses…
One of the world’s biggest home appliances manufacturer expects things to get back to normal. Inflation should settle down later this year as Covid-19 brings about a normalization for demand for consumer goods, according to the head of the world’s second-largest home appliances manufacturer. A lot of money has shifted from services to goods during the pandemic. That put pressure…
Appliance Manufacturers Routinely Invalidate Warranties if Customers Use Third-Party Repair Services Right to Repair legislation has been going on for a while, however as a result of the pandemic, appliance repair requests spiked. This caused delays for people seeking to fix a fridge or dishwasher. Many would have chosen independent repair to prevent down time, but manufacturer state they can’t…
