Thumbtack wanted to create seamless experiences, streamline and grow their business while helping homeowners get more done and recently announced their partnership with Workiz that combines tools to manage businesses from end to end. This new partnership will help Thumbtack service pros across the county grow and scale their businesses more efficiently and seamlessly.
When you need to hire someone – a landscaper, a DJ, anyone – Thumbtack finds them for you for free. They are the leading local service marketplace that helps customers find and hire skilled professionals. Their app matches customers to local electricians, landscapers, photographers with availability, expertise and pricing. The site analyzes millions of bids from their database of professionals to see what things really cost.
In 2021 automation is key initiative for many business owners like Thumbtack.
Traditionally to add a variety of features to an existing platform is time consumer and a costly technology investment. By partnering with Workiz, Thumbtack will be able to take full control of calls, scheduling, dispatching, estimates, invoices and reports, in one place. This not only will enable business owners to track and monitor every job they can also manage all communications between technicians, dispatchers and clients in the app.
Workiz provides home service professionals with a better way to schedule jobs, book online service calls and manage everything from quotes, invoices, inventory and payments. They currently cater to over 100,000 service professionals and franchises in North America. They specialize in locksmith, junk removal, carpet cleaning, garage door repair, appliance repair, HVAC, plumbing and other on-demand service businesses.
Streamlining processes enables Thumbtack home service pros to focus less on menial tasks and more on converting jobs and increasing revenue. Thumbtack’s Pro API integrates with Workiz’s platform which allows customers to send and receive messages on the Thumbtack app, and to allow local service pros to smoothly run their business through their existing CRMs. Through the integration they now will be able to find and chat with new customers coming through the Thumbtack app, without ever leaving the Workiz platform. It also includes features to integrate Quickbooks, Google, Zoom, MailChimp, and Gusto with Thumbtack.
Effective integration of technology should help business owners problem solve and fit their current and future needs. Workiz provide Thumbtack the tools and features to make it easier for them to run day to day operations and to scale so manual processes and crucial touchpoints between service pros and their customers are now seamless. The partnership integration will allow service pros to reach their customers faster and close more jobs.
